Terms & Conditions – VootHolidays

Welcome to www.vootholidays.com

By using this website, mobile site, app, or by making a booking with us through any of our channels, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These terms form a binding agreement between you (“User”) and VootHolidays (“we”, “our”, or “us”).

We may update, modify, or replace any part of these Terms at our discretion, and such changes will take effect as soon as they are published on the website. We encourage you to revisit this page regularly to remain informed.


1. Nature of Our Services

VootHolidays operates as a travel service platform offering flights, hotels, holiday packages, transport, and related services.

Please note:

  • Many services displayed on our platform are delivered by independent third-party providers such as airlines, hotels, or transport operators.
  • When you book through us, you agree to abide by both these Terms and the terms of the relevant service provider.
  • VootHolidays is only an intermediary, and the ultimate responsibility for delivery of the service lies with the respective supplier.

2. User Responsibilities

When using our services, you agree that:

  • You are legally eligible (18 years or above) to enter into a contract.
  • You will use the website only for genuine, lawful bookings for yourself or for someone you are authorized to represent.
  • All information provided by you (names, dates of birth, identification details, payment details, etc.) will be accurate and complete.
  • Any mistake, omission, or misrepresentation in the information shared is your sole responsibility.
  • If you create an account, you will keep login details secure and accept responsibility for any misuse of your account.

3. Prices and Payments

All prices shown on www.vootholidays.com are dynamic and may change depending on availability, taxes, or service provider rules.

Prices generally include base fare, taxes, and charges mentioned at the time of booking. Personal expenses or additional services (such as meals, baggage, or entry fees) are not included unless specified.

Bookings will only be confirmed after full payment is successfully received.

Payments are processed through secure payment gateways. VootHolidays will not be liable for any issues caused by bank/payment gateway errors.

4. Cancellations, Amendments & Refunds

Cancellation, rescheduling, and refund rules are dictated by the airline, hotel, or supplier involved in your booking.

VootHolidays may charge an additional service fee for processing cancellations or amendments, which is non-refundable.

Refunds (if applicable) are initiated only after the supplier releases the funds to us. Processing timelines may vary depending on banks and suppliers.

Tickets that are partially used or marked as “no-show” will follow the airline’s specific refund rules, which may result in little or no refund.

Convenience fees collected at the time of booking are non-refundable in all cases.

5. Use of the Website

By accessing our site, you agree:

  • Not to use it for fraudulent or unlawful purposes.
  • Not to interfere with its functioning, upload harmful content, or attempt unauthorized access.
  • To use the site solely for making travel-related bookings.
  • That VootHolidays may restrict or block your access without prior notice if these conditions are violated.

6. Communication Policy

Confirmation of bookings and transactions will be sent via email to the address you provide. We are not responsible for non-delivery of emails due to incorrect addresses or technical issues.

SMS alerts, if provided, are an additional facility for convenience and not mandatory under law. Non-receipt of SMS alerts does not make VootHolidays liable.

Changes in flight timings, delays, or cancellations are managed by airlines or suppliers, and VootHolidays is not obligated to inform you separately.

7. Limitation of Liability

VootHolidays is not responsible for:

  • Delays, cancellations, overbookings, or changes initiated by airlines, hotels, or other service providers.
  • Acts of nature, strikes, government restrictions, or other force majeure events beyond our control.
  • Loss, theft, or damage of personal belongings during travel.
  • Financial loss, missed connections, or indirect damages caused by using our services.
  • Our maximum liability in any case will not exceed the total amount paid by you for the booking in question.

8. Intellectual Property

All trademarks, designs, content, software, and other materials displayed on www.vootholidays.com are the property of VootHolidays or its licensors.

You may use the site only for personal, non-commercial purposes. Copying, reproducing, or distributing content without permission is strictly prohibited.

9. General Terms

Travel services are subject to the specific rules of each airline, hotel, or supplier. Users must review these before booking.

Tariffs, taxes, and surcharges may change after booking; additional charges (if any) must be borne by the customer.

Some fares may be non-refundable or non-amendable. Such restrictions are set by suppliers and must be accepted before booking.

It is your responsibility to meet passport, visa, vaccination, and other travel requirements. VootHolidays will not be held accountable for any refusal of entry or penalties due to non-compliance.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts.

11. Contact

For updated Terms & Conditions, please visit:

www.vootholidays.com

+91-9582828275

Contact Us

Corporate Office

Voot Holidays 206, Sai Complex, Nangloi, 110041, India


*VootHoliday is a travel booking and comparison website, where you can find thousands of deals and reservation offers. While looking for the cheap flight ticket deals or the best destinations to explore the world. Flexibility is the key to success, and manage your reservations with the best deals now. Compare the airfare on the top destination and find great deals for the airline ticket booking.


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